Eviour bags are made to ensure customer satisfaction, we offer a 1-year warranty for any manufacturing defect on all the Eviour Bags. This warranty policy only covers defects in workmanship and materials for a period of one year from the date of purchase of the bag.

We only provide free repair service no refund/exchange will be processed. 

However, the warranty does not include the damage caused due to mishandling or misuse of the product such as mark or stains, cut caused by any sharp object, burns, wrong cleaning attempts, color migration, exposure to water and solvents or wear and tear, or purely cosmetic damages (such as scratched leather).

Kindly refer FAQ's related to the warranty for more details.

In the unlikely event of such a defect occurring during the warranty period, please contact our customer care department through email at help@eviour.com or call us at +91 9891366699.